Listen Up! Resolve a Work Conflict with This Technique
A work relationship can suffer greatly from poor communication, perhaps a result of clashing communication styles, faulty assumptions, or overly quick reactions to perceived slights. One effective way to improve communication and heal an ailing work relationship is to combine two proven approaches: “active listening” and “reflective listening;” let’s call this combined approach active/reflective listening. The key elements include:








Turn Job Search Rejection into Opportunity
by Robert Hellmann • Getting Interviews, Interviewing, Job-Search Strategy