An article in the New York Times slams 360 reviews for being “cruel” and counterproductive. The author describes 360s as being too often the conduit for mean-spirited attacks, not founded on substance, and reflecting an absence of constructive criticism. I actually agree with the article’s point of view for the types of 360s described. Yet I find 360s to be incredibly helpful to clients if conducted the right way.
So you hired the wrong person. You thought you were getting a smart, creative personable new hire; instead you’ve got an unmotivated slacker employee. Perhaps you feel misled by their great interview, or confused about how you could have been so wrong when your “gut” told you it was so right!
Eliminating hiring mistakes involves many things, including being clear on your goals for the position, sourcing candidates effectively, taking a team approach to interviewing candidates, and checking references. Yet one approach stands out: avoid the wrong hire by asking the right question in the interview.
Bringing a leadership mindset to your job (a compelling vision that you can influence others to support), no matter what your level, is a key to helping you stand out and move up (or stay employed) in an organization. Recent client experiences have once again reinforced this point for me. In this first of a two part blog entry, I’ll share with you how an executive-level client’s leadership mindset was key to her early success in a new job. In Part 2, I’ll share with you how a client on one of the lower rungs of the corporate ladder was able to achieve success by demonstrating leadership.
Even if your resume, pitch, and emails are all stellar, at the end of the day your job search is still a numbers game. To improve your odds of landing a position quickly, you’ve got to actively go for a large number of potential positions.
That is, don’t just passively wait for the search firm to call or the ad to show up, since you’ll get a low return on your time investment. Instead, take the active approach. Start by creating a plan that casts a wide enough net to include enough suitable positions (open or currently filled). Your search must encompass
Telling a great story in the interview, is the single best thing you can do to improve your odds of landing another interview or offer. Powerfully share a relevant example from your experience that illustrates how you can help them. Go beyond just saying that you are good at what you do. Go beyond telling them “I did this which resulted in that.” Help them to picture your value by painting that picture with words; share the full, interesting story in detail.
Hiring managers who know how to interview will ask you for these examples and have lots of followup questions. Those who are
Whether you’re in sales, business development or a job search, effectively cold-calling “strangers” to get the meetings you seek is a crucial skill. For jobseekers, this is called accessing the “hidden” job market, where you’re developing new long-term relationships that can lead to opportunities.
When you cold-call, you have only roughly 20 seconds to gain their interest. At that point you need to give them an out or you risk making a bad impression; they may be about to run off to a meeting and keeping them on the phone would be a no-no. So if you haven’t interested them enough by then, you’re done. That’s why you need a 20 second pitch.
When we need someone’s help or cooperation, most of us will adapt our style to the audience and environment. For example, we might communicate differently with a colleague depending on their level of motivation, or whether there’s a severe time crunch or not. While you want to keep that same flexibility when managing staff, default to an influencing and delegating leadership style unless there’s a good reason not to. Here’s why:
One of LinkedIn’s killer applications is its ability to leverage your “first degree network” to get introductions to your second degree contacts– for recruiting, landing interviews or prospect meetings, partnerships, or just to learn from others. To get the meetings you want, make it easy, for both your first degree connection to forward your request and for the recipient to agree.
Let’s take an example based on a client’s situation. Ellen wanted to meet Susan, a second degree connection, and she saw that John was their mutual first degree connection. Ellen’s introduction request to John contained these six elements, in the sequence below:
The best thing you can do in an interview is to keep the focus on how you can help the interviewer with their challenges. Yet even if you are keeping this focus, bringing a “know-it-all” attitude, with accompanying assumptions, can leave a bad impression. In particular, be careful of presuming that you know what the fix should be for a hiring manager’s problem without understanding the whole picture.
The Top 10 Resume Mistakes
by Robert Hellmann • Resume, LinkedIn, self-promo
The key to avoiding resume mistakes is to follow what I call the golden rule of resume writing: your “how I can help you” message needs to jump off the page in the 15 seconds or less that someone will look at your resume. The reader’s “no” or “maybe” decision is made so quickly that your key selling points really need to stand out. By contrast, the mistakes listed below make the reader work too hard to figure out how you can help them, or how you differ from the competition (this advice applies equally to your LinkedIn Profile).
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