How you present yourself or your work can determine a potential promotion, sale, or job offer. These three simple ideas, from my book, Peak Presentations, can go a long way towards helping you achieve the outcomes you want.
Make it Useful: Focus on their Bottom Line
It’s easy to talk about what you know. It’s harder to apply your knowledge to the specific issues of the audience members before you. Every audience member wants to know “how can this help me?” Taking steps to keep the focus on your audience’s bottom line is key to winning them over.
Here’s an example: I facilitated a meeting between David, a business owner with a client-relationship-management (CRM) software product, and Julie, a potential client for David, whom I knew and thought could benefit from David’s product. I had both worked with David before and used his software, so I could vouch for him and his product.
About five minutes into David’s initial presentation to Julie, however, I began to see that David was not going to get the sale. The reason: he went right into the features and the bells and whistles of his software, instead of keeping the focus on Julie’s specific problems, and how he could help solve them! In short, he took the easy route, instead of the harder route which would have involved seeking to understand Julie’s issues, and then translating his product’s benefits into solutions for Julie.
Following this non-event, I worked with David on his sales presentation. The next time around, he did his homework about what problems his software could solve for the prospective client, and what opportunities it could open up. He also made sure to ask a few key questions early in the meeting which further identified CRM-related issues the prospect was facing. This time, he got the sale.
PowerPoint Slides: Don’t Compete!
When using PowerPoint slides to support a presentation, make sure the slide content doesn’t compete with what you are saying.
Often this can happen when the presenter places too much content on the slide, so the audience has to decide– read the slides, or listen to the presenter? Think back to a recent presentation you attended, and you’ll know what I mean. That’s why you need to keep the slides simple– relegate them to a true supporting role. They should enhance your words, not compete with them; people are there to listen to you. The handouts, on the other hand, are a different story– that’s where you can give them details.
Have an on-the-job pitch at the ready
Having a very short, “five second pitch” at the ready for unexpected encounters can turn a mundane situation into a career-enhancing opportunity. The following client experience illustrates how this “mini-presentation” can help you.
Mike was in an elevator at work. The doors opened and in walked a more senior executive, Andrea, with whom Mike had little interaction. She said, “Hi Mike, how are you?” Mike could have made small talk, but instead, he used his five second pitch: “Well, we’ve just rolled out the new workflow-management platform, so things are great!” ”Oh you’re involved with that?”, asked Andrea. Mike’s response: “Actually, I’ve been leading the effort for the past three months!” Now they were having a conversation about this big triumph in Mike’s career.
Andrea ended the conversation with “Given your leadership role, we may want you for our cross-functional task-force for company-wide workflow management– I’ll talk to your boss about it.” The result? Mike transformed a potentially trivial encounter to a possibly significant career-enhancing opportunity.
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Keywords in your resume, LinkedIn profile, emails and ‘pitch’ help to communicate your value. To job prospects, your use of the right keywords tells them you are an “insider” (everyone wants to hire insiders) and that you understand the problems they face. Organizations use keyword filters for candidate searches, so your use of strategically placed keywords will improve your likelihood of being spotted.
When someone is searching on LinkedIn for a candidate with your skills (increasingly LinkedIn is the first stop for candidate searches), keywords in certain parts of your profile matter more than others.
Getting a recommendation on LinkedIn can help your career. LinkedIn recommendations are valued by hiring managers. Why? 1. The first-degree connection giving the recommendation is visible, hence “researchable” on LinkedIn, 2. significant effort is involved in writing a recommendation, adding to the authenticity, and 3. the content’s often descriptive nature helps the hiring manager to understand your value. I would suggest getting at least three LinkedIn recommendations. LinkedIn considers three-plus recommendations to be a factor in “profile completeness,” which figures in it’s search rankings.
You can create an effective LinkedIn profile by following many of the same principles that I would recommend for your resume. For example, focus on accomplishments, have a summary section, use keywords that resonate with your audience, etc. etc. (see this blog post and this one for other guidelines). Key differences in the way that resumes and profiles are shared, however, could have a big impact on how you choose to modify your resume for your profile. Below I’ve shared an excerpt from my book Advanced LinkedIn to highlight four of these differences.
In Part 1, I covered the top two mistakes that I see clients make on their resumes. In this post you’ll learn how to avoid six more resume pitfalls. Topping off this list:
Your resume places too much focus on responsibilities, not enough on accomplishments
Which phrase do you think is more powerful?
Led the redesign of the monthly financial reporting process.
Led the redesign of the monthly financial reporting process, cutting production time from one month to five days.
(Update: Part 2 is here) When a potential employer reviews your resume, s/he thinks: a) Can this person help me to do my job? and b) I have about10-30 seconds to scan this resume. Hence, the Golden Rule of resume writing: Your “how I can help you” message needs to jump off the page in the 10-30 seconds it’s being reviewed. You’ll hear many rules (like this one) tossed around by experts. My suggestion from experience and training is to forget all those other rules, and just follow this one rule. Anything that serves this Golden Rule is good, anything that doesn’t is bad– which brings us to the top two resume mistakes:
It can be tempting to attribute a long job search to factors beyond your control. The factors that I hear jobseekers mention include age, experience (i.e. over- or under-qualified), resume gaps, weight, ethnic background, gender, or some other physical feature. While, at times, these factors and biases do cause problems for job-seekers, nine times out of ten I see that the problem is actually in their job-search strategy or execution.
So, here’s a checklist of 10 questions to ask yourself first, before attributing a long search to factors beyond your control. Your answers will help to put you back in the driver’s seat and on the road to the job you want.
LinkedIn, accessed for free at www.linkedin.com, enables users to keep in touch with and expand their professional network, get introductions to others outside their network, and join groups of professionals organized around industries, professions, and associations. Recruiters routinely use LinkedIn to scan profiles for viable candidates.
LinkedIn has become essential to conducting an effective, productive job search! I hear from clients almost every day about how they got an interview or informational meeting via LinkedIn. Below I’ve included a few success stories culled from my clients’ experiences, to help generate ideas on how you can use LinkedIn. Read More
I recently received a couple of questions about the most appropriate resume format, and whether a friend’s comment is true that all experience older than 10 years should be left off the resume. Here is my response:
1) You need to put your resume in “reverse chronological order”, meaning most recent experience first, because that is what hiring mangers are used to seeing. Try something different and they will either a) not take the time to figure out your format (given the
I see a lot of new job-hunters who are unfocused about their job targets. They feel that their background allows them to do many things (e.g., I can be a project manager, marketing director, or a corporate trainer). So their whole approach to the search is to position themselves as generally as possible, in the hope that others (recruiters, network contacts, etc.) will decide for them.
This approach doesn’t work for a few of reasons. First off, you’re watering down your message for any individual job target, vs. your competitors. Second, you need to make it as easy as possible for people to help you, and that means pitching yourself appropriately for a specific position. Don’t ask them to do the work to translate your varied background into specific targets– do this for them! Lastly, targeting is all about the benefits that accrue through
3 Tips for Delivering a Powerful Presentation
by Robert Hellmann • Building a Business, On-the-job Success, Org. Effectiveness, Presentations, Resume, LinkedIn, self-promo
How you present yourself or your work can determine a potential promotion, sale, or job offer. These three simple ideas, from my book, Peak Presentations, can go a long way towards helping you achieve the outcomes you want.
Make it Useful: Focus on their Bottom Line
It’s easy to talk about what you know. It’s harder to apply your knowledge to the specific issues of the audience members before you. Every audience member wants to know “how can this help me?” Taking steps to keep the focus on your audience’s bottom line is key to winning them over.
Here’s an example: I facilitated a meeting between David, a business owner with a client-relationship-management (CRM) software product, and Julie, a potential client for David, whom I knew and thought could benefit from David’s product. I had both worked with David before and used his software, so I could vouch for him and his product.
About five minutes into David’s initial presentation to Julie, however, I began to see that David was not going to get the sale. The reason: he went right into the features and the bells and whistles of his software, instead of keeping the focus on Julie’s specific problems, and how he could help solve them! In short, he took the easy route, instead of the harder route which would have involved seeking to understand Julie’s issues, and then translating his product’s benefits into solutions for Julie.
Following this non-event, I worked with David on his sales presentation. The next time around, he did his homework about what problems his software could solve for the prospective client, and what opportunities it could open up. He also made sure to ask a few key questions early in the meeting which further identified CRM-related issues the prospect was facing. This time, he got the sale.
PowerPoint Slides: Don’t Compete!
When using PowerPoint slides to support a presentation, make sure the slide content doesn’t compete with what you are saying.
Often this can happen when the presenter places too much content on the slide, so the audience has to decide– read the slides, or listen to the presenter? Think back to a recent presentation you attended, and you’ll know what I mean. That’s why you need to keep the slides simple– relegate them to a true supporting role. They should enhance your words, not compete with them; people are there to listen to you. The handouts, on the other hand, are a different story– that’s where you can give them details.
Have an on-the-job pitch at the ready
Having a very short, “five second pitch” at the ready for unexpected encounters can turn a mundane situation into a career-enhancing opportunity. The following client experience illustrates how this “mini-presentation” can help you.
Mike was in an elevator at work. The doors opened and in walked a more senior executive, Andrea, with whom Mike had little interaction. She said, “Hi Mike, how are you?” Mike could have made small talk, but instead, he used his five second pitch: “Well, we’ve just rolled out the new workflow-management platform, so things are great!” ”Oh you’re involved with that?”, asked Andrea. Mike’s response: “Actually, I’ve been leading the effort for the past three months!” Now they were having a conversation about this big triumph in Mike’s career.
Andrea ended the conversation with “Given your leadership role, we may want you for our cross-functional task-force for company-wide workflow management– I’ll talk to your boss about it.” The result? Mike transformed a potentially trivial encounter to a possibly significant career-enhancing opportunity.